How long can you ship the product?
- For domestic shipping.
- Next day shipping. We will send tracking number once available. You can track your order here.
- International Shipping
- We will ship orders 1-3 days once payment has been confirmed.
- Local Shipping: 1-2 Days Shipping for Metromanila and 1-5 Days outside Metromanila.
- International Shipping
- We use Standard Registered Mail as mode of shipping for Singapore orders and DHL eCommerce Postal Service for other destination.
- Delivery will take 20-30 Days (sometimes much faster) depending on the country of destination.
Do you provide tracking number?
- Yes, we will send tracking number once available.
- Kindly give 3-5 days for the tracking number to update.
- You track your orders here: Philpost
- For DHL eCommerce you can track your order here: DHL eCommerce
What are the shipping options and shipping rate?
- For domestic orders we ship orders via LBC ONLY.
- International orders we will ship orders via registered mail or DHL eCommerce. For expedite shipping please select DHL as the shipping courier at the checkout.
- We offer FREE shipping via registered mail for orders $50 and above.
- Shipping cost will depend on the country of destination.
We try to provide cheaper, safer and faster shipping method for our customers.
Who will shoulder customs duties?
- Buyers are responsible for any customs obligations in the receiving country if there’s any.
- Please note that we will not be held liable for delays due to customs inspections in the receiving country and we will not issue any refund due to customs delay.
- Note that we need to put the value of the parcel for customs declaration. If you have any special request kindly email us or message us on our Facebook Page
- How would I know if parts that I am planning to order is compatible with my watch?
- We are trying our best to give the full description and measure of products that we are selling. If by chance we missed any details that you need to know kindly email us or send us a message in our Facebook page or Instagram account.
- Is the Rotating Bezel comes with gasket?
- Yes, it has pre installed gasket. If you need some extra gasket for SKX007 rotating bezel you can purchase it here.
- Are your parts compatible with other sellers?
- We are currently accepting Paypal only as mode of payment.
Warranty and Refund
- Please let us know immediately if you received damage products. Please note that we will not replace any products that damage during installation. You can email us at firstname.lastname@example.org and we will try to attend to your concerns immediately.
- We do not offer refund or replacement due to wrong purchase. Once the item has been paid we will not allow any revisions in your orders and will be considered as final.
- We will not issue any refund due to customs delay.
- Let us know if your order don't arrive after 30 days. We will coordinate with our Local Post office regarding the status of your orders.