1. Shipping & Delivery
Domestic
For Philippine order within NCR and RIZAL area, we can ship orders via LALAMOVE. For provincial orders we ship order via LBC. For LALAMOVE Delivery customer will shoulder the delivery fee.
International
Standard Shipping
We use standard mail shipping with tracking number. Tracking number will be provided immediately once available. Free shipping is available with minimum orders of PHP3000. (Approx. US$60.) We change our standard mail shipping carrier to Sweden Post. Shipping rates for the standard mail increased but we still subsidize free shipping for standard mail with a minimum purchase.
Track Standard Mail Shipping HERE.
Express International Shipping
We are temporarily unable to use FedEx for express shipping. For now we can only use DHL Express for express shipping. We are still heavily subsidizing express shipping. Free shipping on orders above PHP10,000 (US$207) and 50% shipping discount on orders PHP7000 (US$140 – US$200).
Shipping Lead Time.
For Standard Mail shipping lead time will be 2-4 weeks once dispatch. Please do take note that we standard shipping options only has one outbound flight per week. (every Thursday). We can provide the tracking number immediately but expect an update once ship out.
Express shipping will take around 2-3 days for Asia and 3-5 days for USA, Europe and Middle East.
We highly recommend selecting express shipping to avoid delays and for high volume orders.